Hospitality & Restaurant Facilities Summit 2021

JW Marriott Bonnet Creek Resort & Spa, Orlando, FL
November 7, 2021 - November 9, 2021

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Explore New Ideas. Join Authentic Conversations. Initiate Change.

Hospitality & Restaurant Facilities Summit is an invitation-only, high-level meeting that will gather Senior Executives from the largest hospitality brands and restaurant chains across the nation. Heads of Facilities, Design and Construction will have a chance to delve into discussions cultivating innovations in their projects.

In a heavily client facing industry, the Hospitality and Restaurant Facilities Summit will introduce you to fresh insight on how to tackle some of the most pressing issues in the branding, design, and construction process with fellow executives undergoing similar experiences. Technology has also taken a forefront and will be discussing how technology will be transforming facilities of the future. This program will provide a forum to explore how brands are reimagining their facilities with innovative concepts and services, focusing on new, safe experiences and more.

Current as of of October 22, 2021




Reception Cocktail, Networking


A Hotel is Just a Building

Bashar Wali, CEO, This Assembly


Dinner Reception


Breakfast & Itinerary Pick-up


Restaurant: Implementation of a Modular Solution

Aaron Harris, VP Real Estate & Construction, Dutch Bros. Coffee

Hospitality: Reception + Exhibition

Kevin Fennell, Sr. Director Design & Construction, 21c Museum Hotels


One-on-One Meetings


Restaurant: How Ghost Kitchens are Expanding the Footprint and Keeping Costs Low

James Walker, Sr. VP Restaurants, Nathan's

Hospitality: Convenience as an Expectation, Not a Luxury

Lauren Chipman, CEO, Chipman Design Group


One-on-One Meetings




Restaurant: Chipotlane: The Pivot to Digital

Michael Bertolli – Director of Construction & Strategic Initiatives, Chipotle Mexican Grill

Hospitality: Authenticity and Ambiance – Creating a Captivating and Comfortable Ambiance Specific to the Hotel / Restaurant Type and Location

Lauren Rottet, President & Founder Principal, Rottet Studio


One-on-One Meetings


Restaurant: Refresh / Remodel Initiatives

Larry Strain, Chief Development Officer, Potbelly Sandwich Works

Hospitality: Lessons from Festival Culture

CarloMaria Ciampoli, Assoc. AIA, LEED, Studio Director, RIOS

Larry Weeks, Studio Director, RIOS


One-on-One Meetings


Dinner Reception




Restaurant: QSR 4 Walls Evolution, What’s Next?

Ben Kaplan, Sr. VP Real Estate, Development & Facilities, Hamra Enterprises

Hospitality: Solo Traveler; Rise of the Independent Traveler, Tailor Made & Unique Experiences

John Lancaster, VP Emerging Markets, Franchise Development & Owner Relations, Choice Hotels


One-on-One Meetings


Restaurant: Designing & Building the Restaurant of the Future

Allyn Taylor, Director of Development & Construction, Pollo Campero

Hospitality: Rethinking Outdoor Spaces for Fun & Function

Marcus Marshal, VP Restaurants & Bars, Ventures Management Group


Closing Panel

Experiential Environments, Sustainability: Expectations of the New Generation

Franciska Rivera LEED GA WELL AP, 21 Flâneur Hospitality Design

Taylor Hudson LEED GA WELL AP, 21 Flâneur Hospitality Design

Lauren Chipman WELL AP, CEO Principal, Chipman Design Architecture


Closing Luncheon


Close of Program

JW Marriott Bonnet Creek Resort & Spa

14900 Chelonia Parkway, Orlando, Florida 32821

The Hospitality & Restaurant Facilities Summit is an exclusive, invitation-only forum. We focus on engaging content, high-level networking and pre-scheduled business meetings between qualified facility executives and vendors. All attendees are qualified based on their job function, responsibility, and budgeting authority. You’re guaranteed to network and share ideas with an exclusive group.

If you’re interested in attending or sponsoring the Hospitality & Restaurant Facilities Summit, contact us at

Hospitality Topics
Separation of Operation and Real Estate Assets • Solo Travelers: Rise of the Independent Traveler, Tailor Made & Unique Experiences • Get Smart: Enhanced, Contactless Customer Digital Experience • Technology Integration, Off & On Premise – Personalized Communication, Offers & Services • Latest Design Trends, Sustainability & Eco-friendly Spaces • Mixed-Use Intelligent Site Development • Essentialism: Value, Purposeful Unique Experiences • Expectations of the New Generation • And More to be Announced!

Restaurant Topics
Post COVID Development Strategies, New Realities in Regulations • Customer Satisfaction, Enhanced Digital Experience On & Off Premise • Small Dining Rooms, Larger Drive Thru & Curbside Service • Outdoor Dining Experiences • How Ghost Kitchens are Expanding the Footprint & Keeping Costs Low • Latest Design Trends, Sustainability & Eco-Friendly Spaces • Design Renovations Focused in “Experience” • High-Tech in Design & Materials • Among Others to be Announced!

  • Prescheduled One-to-One Meetings:
    Each participating solution provider and attendees will have pre-summit access to our matching software that allows you to completely customize your meeting agenda. The password protected website provides the information needed to make your selections on who you want to meet with.

  • Exceptional Networking Opportunities:
    We strive to maximize your face-to-face time by providing a multitude of avenues to engage the senior executives in attendance. The agenda incorporates cocktail receptions, networking lunches and a specially selected offsite dinner at a nearby venue. Leverage the meeting’s relaxed atmosphere and after hours networking activities to build strong personal relationships with current and future clients.

    Nice format, nice flow, full schedule. Vice President Construction & Facilities


    Good networking, good speakers. It provided time away to reflect on strategy. Head of Architecture

    Monical Pizza

    Great content and one-on-one meetings were very informative. Facilities Director

    Restaurants Unlimited, Inc.

    Great speakers. I enjoyed the dinners and social gatherings. Director of Development

    Famous Brands Intl.

    Great group, and I look forward to next year. Your entire team was great as well. Vice President of Development

    Johnny Rockets

    I was very impressed with the format; it was a pleasant surprise with the one-on-one meetings. President/CEO

    Demos Brands