Learning & Development Executive Summit 2019

Speakers

Welcome Brunch | Meet & Greet Activity | Event Registration

Chairperson’s Opening Remarks | L&D’s Impact on Employee Experience

Opening Keynote Presentation

Powering Learners: Igniting Workforce Transformation through Agility, Resilience and a Growth Mindset

The future of work is changing, and learning and talent development leaders need to revitalize how to motivate and inspire employees to learn the critical skills needed in the future. Learners need new continuous,
engaging learning experiences that encourage them to embrace change, and adapt to evolving business needs, while achieving personal growth and satisfaction.

L&D leaders need to understand why and how the world is shifting, and how that transformation drives the skills we need as we traverse forward. Fueling employees to develop agility, resilience and a growth mindset
can serve as the foundation and catalyst for change. Topics to be discussed include:

• Redefining strategy to prepare workers for the future
• Scaling on-demand, real-time learning, and in-the-moment capabilities
• Redesigning personalized learning to drive performance
• Incorporating learning in the end-to-end employee experience

Interactive Panel Discussion

Transforming Organizational Culture: Fueling Purpose, Enabling the Shift, and Driving “Who We Are and
What We Do”

Innovation, rapid change and business realignments require agility, dedication, and purpose. How do L&D executives bring purpose to life? Connecting purpose to what employees accomplish every day is growing in importance. People need to believe in what they are providing – their services and their work. Creating the right culture that ignites organizational effectiveness by uniting employees, identifying driving forces and enabling breakthroughs is vital to growth. Join this session to hear how and why our panelists are transforming organizational culture. Hear how executives are:

• Uncovering the disconnect between previous or current company cultures
• Identifying the building blocks to spark effective culture shifts
• Developing concepts for a multidimensional workforce
• Earning support and employee buy-in for behavior changes, evolving mindsets and actionable results

One-on-One Business Meetings | 30 Minutes Each

Keynote Presentation

Driving Business Forward: Demonstrating ROI Through Learning and Development Programs

Learning and development in today’s complex and volatile world continues to be a top challenge for enterprise organizations. While even the largest companies are modernizing development programs for employees at all levels, it is imperative that learning leaders demonstrate ROI.

Sponsored by:

Culinary Creations: Build Your Own Snack | Change Attire for Tour

Keynote Presentation

Living Laboratory: Business Behind the Magic Tour at the Walt Disney World Resort®

During this behind-the-scenes private tour of the Walt Disney World Resort, attendees will visit multiple locations and learn first-hand how Disney business insights and time-tested methodologies are operationalized to deliver a greater customer experience.

This 4-hour tour features concepts and illustrations from the professional development courses offered by Disney Institute and shows how they come to life each day at the Walt Disney World Resort® for Cast Members and guests.

End of Day One

Networking Breakfast

Executive Spotlight

Join us for this exclusive Executive Spotlight featuring a one-on-one candid session about lessons learned, enterprise-level change and new L&D initiatives. This session will provide an uncensored snapshot of organizational culture, employee engagement, workforce resilience and employee-inspired innovation.

Chairperson’s Opening Remarks | How L&D Leaders are Driving Business Forward

Opening Keynote Presentation

Driving Business Impact through Employee Engagement: Hear how Johnson & Johnson is Igniting Change
on a Global Scale

Learn how J&J is creatively engaging its employees and leveraging passion to drive change. See specific ways in which J&J creatively engages its employees: running TEDx salons internally, facilitating ‘field trips’ or ‘adventures’ that drive inspiration, insight, and innovation, leveraging networks of passion to ignite change in key areas of development and innovation, leveraging some of the same tools to crowdsource strategy that brings the broader organization along faster.

Keynote Presentation

The Benefits of Bite-Sized Learning at the Moment of Need: Creating Continuous Learning Opportunities through Microlearning

Today’s global workforce requires meaningful learning experiences that are produced at the moment of need and in a manner that enhances employee performance without disrupting workflow.

Additionally, employees want to apply information gathered through microlearning formats immediately on the job. Join this session to learn more about how to build an effective strategy that integrates with current
platforms. Questions to be discussed include:

• How to strategically integrate microlearning into existing models
• How to determine information and knowledge best delivered by this format
• How to tie microlearning to overall improvements in employee performance

Sponsored by:

One-on-One Business Meetings | 30 Minutes Each

Culinary Creations: Build Your Own Snack | Networking Break

Interactive Panel Discussion

Transforming Onboarding: How L&D is Improving the Onboarding Experience to Enhance Employee Development, Performance and Retention

Learning, whether it be about the company, job duties, performance expectations and more, no longer begins on day one of a new job. Today, potential employees want to learn as much as possible about potential
employers before onboarding even begins. However, how can learning leaders ensure new employees fully understand what they’re walking into and if it’s the right fit for them and the organization? Join this
interactive discussion to discover how leading organizations are addressing key onboarding issues through a learning lens.

Join this interactive panel discussion to hear real-world case studies, challenges and opportunities regarding L&D’s purpose and role in onboarding. Each panelist will share how each organization is transforming the onboarding experience to achieve business results.

Interactive Workshops

Networking Luncheon

Keynote Presentation

Investing in Commitment, Promise and Values: How a Reprehensible Event Fueled a Learning & Development Action Plan to recommit to the Third Place

In May 2018, Starbucks closed more than 8,000 stores and offices across the United States for a conversation on race, bias, and the continued work to build a true Third Place.

Join this session to hear more about how an incident in a store in Philadelphia sparked the need for change and unrelenting dedication to foster a diverse, inclusive and equitable environment for all employees and communities, including customers. Hear how new learning initiatives – centered on a renewed commitment – are being executed, and how targeted training is helping recommit the promise of a Third Place that welcomes all.

Interactive Workshops

One-on-One Business Meetings | 30 Minutes Each

Culinary Creations: Build Your Own Snack | Networking Break

Executive Breakout Sessions

Emerging Technologies Panel

Cutting-Edge: AI, AR, VR, Machine Learning – Uncovering the Digital Tools of Tomorrow’s eLearning Ecosystem

How will the learning leaders of today deliver innovating learning experiences through emerging technologies? Join this session to hear from next-gen solution providers and receive a sneak peek into tomorrow’s delivery methods and learning modalities, today!

Executive Breakout Sessions

One-on-One Business Meetings

Interactive Panel Discussion

Developing Future Leaders Internally: How to Create Engaging, Interactive and Inspiring Leadership Development Programs Catered to Individual Learners at All Levels

From frontline leaders to top executives and all levels in between, enterprise organizations are investing in effective leadership programs that deliver forward-thinking employees who are embracing continuous learning and professional development. Join us to learn how executives are creating new programs that meet employees and business needs.

Mixology 101: Library of Libations | Networking Cocktail Reception

Breakfast Roundtables

Executive-led interactive challenge-based roundtable discussions. Please select one session.

A. Building an Early-Identification Model to Uncover Learning Agility, Skills and Competencies that Meet the Demands of Future Business Needs

B. Transformational Coaching: How to Build Resiliency and Promote Employee Growth to Increase Performance

C. Developing a Brand University from Scratch

D. Increasing Collaboration and Integration Between L&D and Diversity Leaders to Yield Results

Chairperson’s Opening Remarks | Preparing the Future Workforce through L&D

Interactive Panel Discussion

Designing for the Modern Learner: Leveraging Emerging Technologies to Create Engaging, Personalized
and Continuous Learning Experiences

Developing the workforce of the future requires a multi-faceted proactive approach fueled by innovation and desired results. Learning leaders must leverage new technologies including mobile, social and microlearning
strategies and reinvent learning paths for employees of all levels to ensure knowledge is retained, future leaders are developed, and employees are prepared for rapid career and organizational changes.
This session will highlight how leading organizations have successfully implemented segmented and global programs while discussing the challenges and victories encountered along the way. Attend this session to hear how:

• Consumer-like technologies are achieving learning objectives that align with organizational goals, including reskilling for future needs and identifying leaders at all levels
• Levels of engagement, satisfaction and experience differ according to channel
• Learning leaders integrated new tools into the existing L&D landscape
• L&D innovation is supported throughout the organization

Sponsored by:

One-on-One Business Meetings | 30 Minutes Each

Interactive Workshops

Keynote Presentation

Leveraging Leadership Development to Strengthen Culture: Learn how Assurant brings its culture to life through learning

Culture: There’s little argument about its importance. Culture defines the experience employees and customers have with your organization, which can help or hinder business. Following a major business transformation that brought disparate cultures together, Assurant recognized the need to clearly define its intended culture and reinforce the associated behaviors; to retain the elements that worked and shed those that would not serve the company going forward. In this segment, learn how Assurant established the “role of the Assurant leader,” and then built a comprehensive learning roadmap to develop leadership capabilities at
all levels in the organization while simultaneously enabling culture.

Closing Keynote Presentation

Disney’s Approach to Customer Experience

Walt Disney parks and resorts is a recognized leader in delivering world-class experiences. This is your opportunity to learn from Jeff James, Vice President and General Manager of Disney Institute, as he shares business insights behind Disney’s success. You will leave inspired and ready to unlock the magic inside your organization.

End of Summit | Champagne Toast | Thank you!